Book a telephone appointment with Customer Services
You can book a telephone appointment with a Customer Service Advisor using the button at the bottom of this page.
Please note that some enquiries may not be suitable for a telephone appointment or may be handled more effectively using other routes, please consider the information below before you book your telephone appointment.
Council Tax
A number of Council Tax transactions can be completed online, visit the Council Tax area of our website for more information.
Domestic Waste
Most of these services can be requested online using the buttons below:
Report a missed bin collection
Housing Services
A range of Housing requests can be made online using the button below.
Emergency Housing Repairs
We aim to attend emergency housing repairs within four hours of the report; therefore you must be within the property of the repair for four hours from logging the repair. Emergency Repairs can be logged 24/7 by calling 0300 123 0900, or if your repair is not urgent you could log a non-urgent repair using the button below:
Report a non-urgent housing repair
If your enquiry can't be managed using the option above please use the button below to book a telephone appointment with a customer service advisor.
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