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Bank Accounts and Mobile Phones

How do I open a bank account? 

The Refugee Council has prepared this useful Bank Accounts getting started guidance documents.  

How can I send payments to Ukraine or neighbouring countries?

Some banks have provided guidance in this area, if you bank with another provider not listed please check with them for updates.  

Royal Bank of Scotland 

Santander 

Lloyds  

My mobile phone doesn't work in the UK

Mobile network provider Three offer a free 30-day pre-loaded pay as you go sim, which is available to all Ukrainian guests.  The sim can be collected from any Three store.  Other network providers may also provide or be about to announce similar schemes.

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