Customers at the heart of what we do

Ensuring that the quality of services and the customer experience is the best that it can be, while encouraging and supporting customers to be more flexible and to work with us to deliver sustainable services.

Golf South Ayrshire Commercialisation

This project will identify commercial opportunities for Golf South Ayrshire which contribute to the vision and objectives in the Council's golf strategy. A range of opportunities will be considered, including hole sponsorship and corporate packages.

Housing - Customer Self Service

The aim of this project is to develop and progress housing transformation activity to increase the range of online housing services and enable customers to interact digitally with the service. Self-service as a communications channel is rapidly becoming an industry must have tool, as it provides customers with the facilities to manage their own accounts.

Property Maintenance - Introduction of Work Scheduling

This project is about equipping Property Maintenance operatives with a digital work scheduling system. The idea behind the project is to move Property Maintenance staff to a place where their work and updates are provided digitally.

Scotland Loves Local LACER

This project will provide selected households with a one-off £50 gift card to help with day to day expenses, such as food and other consumables, aiming to help families with increased cost of living.  As the gift card can only be used within South Ayrshire, this will benefit local businesses and promote community wealth building.