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Complaints

If something goes wrong or you are dissatisfied with our services, please tell us.

We are committed to providing high-quality customer services. We value all comments and complaints and use information from them to help us improve our services.

This section should not be used to make a complaint about roads, footpaths, street lighting, road faults, traffic light faults or drainage. 

Complaints or faults relating to roads in South Ayrshire are investigated by the Ayrshire Roads Alliance at:  https://www.ayrshireroadsalliance.org/Faults/Faults.aspx

or you can email the Ayrshire Roads Alliance at enquiries@ayrshireroadsalliance.org