Taxi and private hire
Forms and guidance
- Taxi or Private Hire car driver licence
- Taxi and Private hire car vehicle licence
- Taxi booking office licence
- Vehicle substitution
- Taxi and private hire vehicle inspection
- Taxi door stickers
- Replacement taxi or private hire car badge
- Taxi fares
- Daily/weekly check sheet to assist when conducting vehicle checks. (Word doc, 25 KB)
- Operation And Testing Of Taxis And Private Hire Cars (PDF, 354 KB)
- Taxi and Private hire vehicle inspection appeal (PDF, 136 KB)
Wheelchair accessible Taxis designated for the purposes of section 165 of the Equality Act 2010
List correct as at 24 February 2025.
Further information is available from www.gov.uk.
Complaints or comments
If you have a complaint or comment about a South Ayrshire Council licensed taxi or private hire vehicle or driver, please complete the online form. You will be asked for the following information:
- date and time of incident
- location
- short description of driver
- make and model of car & any advertising on it (if known)
- vehicle registration number (if known)
- badge number (if known), and
- plate number (if known).
We will then investigate your complaint and try to resolve it for you. Please do not telephone our office to make a complaint as we can only follow up complaints received in writing.
When we receive your written complaint, we will acknowledge it within 5 working days. We will then investigate the complaint and will take any action considered appropriate in the circumstances and thereafter let you know the outcome of your complaint.
Complaints or comments for Taxi and Private Hire drivers or vehicles
Contact details
Licensing Monitoring Officer
County Buildings
Wellington Square
Ayr
KA7 1DR
Email: [email protected]
Telephone: 01292 617682
